We Make It Easy to Fit You Right
Any suit or shirt can be altered locally by your own alterations shops or tailor. We will reimburse up to $75 per suit (or associated product, if you just order trousers) and up to $50 per shirt. You must submit the alterations form and your receipt within 30 days of receiving your order to qualify.
Your reimbursement will be processed via your original method of payment within 5 business days.
On the rare occasion your custom-made apparel does not fit and it cannot be altered, Suitly will have it remade for you. To apply for a remake, please submit a Remake Application within 30 days of your order being shipped. You will not be charged for the shipment of the remade item.
Items must be unworn, unaltered and in good condition. Suitly reserves the right to refuse a remake if it believes any of these conditions were not met and will ship the product back to the customer without a refund.
Suitly reserves the right to deny a Remake Application in instances where alterations can be done locally. Items cannot be remade based on customization changes.
Due to limited fabric supply you may be asked to choose an alternative fabric for your remake order.
Customers are responsible for return shipping charges. We recommend shipping with a tracking number provided to us as we are not held responsible for lost or damaged parcels. Please mark “Product Return” on the outside of all packages, as Suitly is not held responsible for duties or taxes incurred on return shipments.
Items can be returned to:Suitly Apparel Inc.
295 Southgate Drive – Unit 17
Guelph, Ontario, Canada