Legal
Privacy Policy
Last updated: July 25, 2012
Suitly Apparel Inc. ("Suitly") is committed to protecting the privacy rights of visitors to its website www.suitly.com. Suitly cares about how information about you is used and shared.
Hereinafter “we”, “us” and “our” refers to Suitly while “you” and “your” refers to users, browsers, visitors and Account holders of our website.
As a Canadian company based in the Province of Ontario, Suitly is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).
By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this Privacy Policy.
Accountability
Suitly is responsible for personal information under its control.
We have designated a Privacy Officer who is accountable for our compliance with this Policy and all applicable privacy laws. All Suitly employees are responsible for the day-to-day compliance.
When we use trusted third parties to act on our behalf by performing such functions as fulfilling orders, delivering orders or processing credit card payments (to name a few) contractual or other appropriate means are used to ensure that these third parties comply with this Privacy Policy.
Our website may contain links to other third party websites (“Third Party Sites”) as a service to our users. We do not control and are not responsible for the Third Party Sites’ privacy policies. This Privacy Policy applies only to information collected by Suitly. Please see our Terms and Conditions for more information.
Table of Contents
- About us
- What personal information does Suitly.com collect?
- Consent
- How is your information used?
- What about Cookies?
- Does Suitly.com share your information?
- How secure is your personal information?
- What options do you have?
- Children's Policy
- Openness/Individual Access
- Accuracy
- Policy Update
- Feedback
About Us
Suitly is an online global retailer of custom-made menswear and accessories that will pay for your alterations (up to a credit limit of $75) as part of its “Perfect-Fit Guarantee”. Fashion is our passion and we want all men to be well-dressed and we believe that this starts with a perfectly fitted suit.
Suitly provides stylish suits and shirts in a variety of quality fabrics at affordable prices with a short delivery time. Read reviews from our customers and learn why Suitly makes the best custom suits.
What Personal Information Does Suitly.com Collect?
During your use of Suitly.com, such as registering for an Account and signing into your account, you may be asked to voluntarily provide personal information to facilitate your use of the Site, including Suitly.com. The collection of personal information will be limited to what is necessary for the purposes which it identifies. It will be retained only as long as necessary for the purposes of operating or using the Site, processing orders or as required by law.
Unless the purpose of the requested personal information is self-evident due to the nature of the transaction, Suitly will identify (in a reasonably understandable manner) the purpose(s) for which it is collected at or before it is collected.
For example:
Your e-mail address will be used to send you invoices after you place your order online and newsletters with the latest product releases, fashion tips and promotion codes.
Your name and mailing address will be used to ship your order for accessories and/or custom-made apparel to you.
Your measurement details will be saved for your future purchases.
Your credit card information, although it will not be saved, will be used to charge your purchases on Suitly.com.
Please note that if you choose not to provide certain requested personal information, you will not be able to register as a Suitly customer or use certain features of Suitly.com.
Why does Suitly request personal information?
Suitly uses customers’ information to customize orders, ship orders and improve the shopping experience at Suitly.com. All personal information you provide us with is maintained on secure servers and our internal systems. You have a choice on whether or not to provide us with personal information. However, please note that should you choose not to provide certain requested personal information, you will be unable to register as a Suitly customer or use certain features of Suitly.com.
Emails from Suitly
If you do not wish to receive e-mails from Suitly, click “Unsubscribe” at the bottom of the e-mail newsletter you receive. Please note that this will not impact your receipt of invoices via e-mail after your online purchases.
Consent
We will collect, use or disclose your personal information only with your knowledge and consent except where required or permitted by law.
Consent can be express or implied, in writing, by using a check-box, electronically, orally or by your conduct. The type of consent obtained is determined by considering relevant factors including the sensitivity of the information and your reasonable expectations.
Subject to this Privacy Policy, any information you provide will not be used or disclosed in ways to which you have not consented.
You may withdraw your consent at any time with reasonable notice (subject to legal or contractual restrictions). You will be advised of the implications of so doing.
How Is Your Information Used
We use the information that we collect about you to:
- Process and fill your orders;
- Manage your Account;
- Administer the Website;
- Monitor customer online traffic patterns and site usage to help us develop and improve the design and usability of the site;
- Protect the security or integrity of our website and our business; and
- Notify you about enhancement to our services, such as recent updates to the Website, new services and special offers that may be of interest to you.
What About Cookies?
Suitly.com uses "cookies", a technology that stores a small amount of information on the computer of the website user to permit the website to recognize future visits from that computer. Cookies enhance the convenience and use of Suitly.com. For example, the information provided through cookies is used to recognize you as a previous user (so you do not have to enter your personal information every time) and facilitate your experience at Suitly.com. Cookie data may be used for purposes including delivering banner advertisements and other advertising tailored to your interests when you visit certain websites and selecting offers and products to display to you when you visit our website. You may wish to decline cookies generally if your browser permits, but doing so may affect your use of Suitly.com.
Does Suitly.com Share Your Information?
Suitly only shares customer information as described below. Suitly does not sell or rent your personal information to anyone. Suitly ensures that all companies that receive customer information are either subject to this Privacy Policy or follow practices similar to those described in this Privacy Policy.
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. Your personal information will only be retained as long as necessary for these purposes or as required by law.
Discloure to Authorizing Persons
If you use Suitly.com on behalf of another person or organization, Suitly may provide your personal information to that authorizing person/organization. Suitly does not have any control over the use of your personal information by the authorizing person/organization, and that use is not subject to this Privacy Policy. You can choose to not use Suitly.com if you do not want your information to be disclosed to the person/organization on whose behalf you use the website.
Disclosure to Affiliates, Suppliers and Service Providers
To process your order Suitly may provide your personal information to its affiliated businesses, suppliers and service providers for their use in connection with the operation of Suitly.com. For example, to facilitate your purchases through our website, Suitly discloses certain personal information to the shipping company, your credit card company and the tailors who custom-make your order. Suitly reserves the right to disclose certain personal information to service providers that analyze website use.
Suitly requires its affiliated businesses, suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.
If you do not want to have your personal information disclosed to Suitly’s affiliated businesses, suppliers and service providers, please do not create an Account at Suitly.com or buy apparel or accessories through our Website as this information is vital to our business processes.
Disclosure in Business Transfers
If Suitly is involved in the sale or transfer of some or all of its business, it may disclose your personal information to the acquiring organization. Rest assured that in that instance Suitly will require the acquiring organization to agree to protect the privacy of your personal information in a way that is consistent with this Privacy Policy. However, Suitly is not liable for how the acquiring organization uses or discloses your personal information. If you do not want Suitly to disclose your personal information as part of the sale or transfer of some or all of its business, please send your request by e-mail to [email protected].
Law Enforcement and Legal Disclosure
Suitly may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Suitly has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel. Suitly has no control over, or liability for, those persons' use and disclosure of your personal information, and that use and disclosure is not subject to this Privacy Policy. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Your Personal Information?
Suitly will protect personal information by security safeguards appropriate to the sensitivity of the information, including through the use of the following measures: physical, organizational, technological and training of employees.
Suitly strives to protect the security of your information during transmissions by using Secure Sockets Layer (SSL) software that encrypts the information you enter online. When you access a secure server, the first characters of the address change from "http" to "https." Furthermore, we only reveal the last four digits of your credit card number when confirming an order.
You Have a Choice
If you choose not to use the Internet to provide personal information you can contact us via telephone.
What Options Do You Have?
If you choose not to use the Internet to provide personal information you can contact us via telephone.
As aforementioned, you can choose to not provide information to Suitly.com, although it may be needed to make a purchase or take advantage of some of the features on Suitly.com.
You may withdraw your consent at any time with reasonable notice (subject to legal or contractual restrictions). You will be advised of the implications of so doing.
You can add or update certain information on pages such as those in your Account section by logging in with your e-mail address and password.
If you do not wish to receive e-mail from Suitly, please click the “Unsubscribe” button in the e-mail newsletter.
Children's Policy
To protect the privacy and safety of children when they use the Internet Suitly will never knowingly request personally identifiable information online from anyone under the age of 16 without parental consent. If a visitor under the age of 16 registers on Suitly.com without parental consent, we will delete his or her registration information from our files as soon as possible once we are aware of the registration.
Parents and legal guardians can withdraw their consent to their child’s participation and use of their personal information at any time by contacting us at [email protected].
Openness/Individual Access
Information about our policies and practices relating to the management of personal information will be made readily available to individuals.
Upon request we will inform you of the existence, use and disclosure of personal information relating to you and provide you with access to that information. You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate. However, there are instances, permitted by law, where this information will not be disclosed to you. For example, we will not disclose information that is subject to solicitor-client or litigation privilege or information that contains references to other individuals that cannot be disclosed for legal, security or commercial proprietary reasons.
Accuracy
We will keep your personal information as accurate, complete and up to date as necessary for the purposes for which it is to be used.
Policy Update
Suitly.com regularly reviews this Privacy Policy and will place any updates on this webpage. This Privacy Policy was last updated on July 25, 2012.
Feedback
If you have any comments or questions about this Privacy Policy or your personal information, please send your comments by e-mail to [email protected].
Suitly will inform individuals who make enquiries or lodge complaints about its procedures. If a complaint is determined to be justified we will take the appropriate measures to amend our policies and practices.
This Privacy Policy is subject to PIPEDA and/or any other applicable privacy laws of Ontario and Canada and Suitly’s right to change it any time.